Shipping and Returns

Shipping:

Orders are promptly shipped Monday through Friday. All orders will be shipped within 2 business days of order placement.
Check your confirmation email for tracking information, we use UPS and USPS.
International:
Shrine is not responsible for international customs or brokerage fees.
Any additional fees added to a shipment when crossing international borders is set by the customer’s individual country and we have no control over it.

 

Returns:

Returns on clothing items are allowed for exchange only within 7 days of receipt. There are no refunds.

There are no exchanges on previously exchanged clothing items.

There are no returns or exchanges on clothing items that have been worn.

There are no returns or exchanges on jewelry items.

Returns must be sent back in the original box folded neatly with tags still attached.
Exchanges must be in perfect condition with no signs of wear, no make-up stains and no cigarette or body odors.
Items received and judged to not be in perfect condition will be shipped back to the purchaser and charged at the full amount plus return shipping.

To start your return, please contact us at 213-622-9656 for a Return Authorization Number (R.A.#). When returning an item please write your R.A.# on the outside of the box and include a copy of your receipt inside the box.

Send to:
Shrine
2313 E. 8th street
Los Angeles CA 90021

Please ship back with insurance and tracking. We are not responsible for packages lost by shipping carriers on the way back to us.

Note: We only accept exchanges from the Shrine official online store.

If you have any questions, our staff is available to answer sizing questions and to relay specific measurements for different clothing styles. Please contact us at 213-622-9656